The People Pill: The Cure for Every Manager's Number One Problem by Ken Wright

Author:Ken Wright
Language: eng
Format: mobi
Published: 2013-08-25T14:00:00+00:00

“I use the business to make great people.

I don’t use people to make a great business.”

—RALPH STAYER, FOUNDER OF WISCONSIN SAUSAGE COMPANY

Diagnosis: Boring Rewards That Don’t Inspire Loyalty

If your rewards don’t promote anything but a yawn and a halfhearted “thanks,” chances are you’re not tapping into what your people really want.

Here’s a list of cures for your ailing rewards program:

■ Offer household items, which can be powerful as a constant reminder of achievement.

■ Family weekends away acknowledge support from home as well as superior performance—so do tickets to a theme park or other family-based activity.

■ A person who achieves consistently can be offered the flexibility to set his own schedule. He will not let you down . . . and this flexibility will inspire others.

■ Praise exceptional performances in front of the standout worker’s peers.

Public praise is powerful. But keep this for truly excellent results, or you risk watering down its power.

■ Tickets to an educational seminar or reimbursement of tuition will appeal to people motivated by personal growth. You could also offer personal development books or tapes. (In my time as a leader, I have given away more than five hundred books . . . more than two hundred were The One-Minute Manager!)

■ Send a gift to a partner or spouse who has clearly offered your employee a lot of support, particularly during very busy or stressful work periods.

■ When an excellent employee is on vacation, contact her toward the end of her holiday and surprise her by offering an extra day off. Ensure that she realizes this is a bonus day that is not coming out of her current entitlement balance.

■ Annually allocate five days per twenty employees and allow employees to nominate colleagues for a “Reward Day.” When an employee achieves ten reward-day nominations, he receives a day off.

■ Create “Time Off Chips.” These are a great way to say “well done.” You do not need to give heaps of time off, but make chips for an extra hour at lunch, a few hours in the morning, or a half day, and they will work very well.

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.